Privacy Policy

Rhyno Property Group ("we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

We may collect the following categories of personal information:

• Contact information — your name, phone number, and email address
• Property information — the address and details of the property you want to sell
• Communication records — notes from phone calls or messages exchanged with our team
• Technical information — IP address, browser type, device type, and pages visited on our website

We collect only the information necessary to evaluate your property, make you a cash offer, and complete a transaction if you choose to proceed.

We collect personal information through the following means:

• Directly from you — when you fill out the contact form on our website or call us
• Automatically — through standard web technologies such as cookies and server logs when you browse our website

We use the personal information we collect to:

• Respond to your inquiry and evaluate your property
• Prepare and present a cash offer
• Communicate with you throughout the transaction process
• Comply with legal and regulatory obligations
• Improve our website and services based on usage patterns

We do not use your information for automated decision-making or profiling, and we do not sell your personal information to third parties for marketing purposes.

We do not sell, trade, or rent your personal information. We may share it only in the following limited circumstances:

• Service providers — trusted third parties who assist with website hosting, analytics, or transaction processing, bound by confidentiality obligations
• Legal requirements — when required by law, court order, or government authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

By submitting your information through our website or communicating with us directly, you consent to the collection, use, and disclosure of your personal information as described in this policy.

You may withdraw your consent at any time by contacting us. Withdrawal of consent may limit our ability to provide services to you.

You have the right to:

• Request access to the personal information we hold about you
• Request that inaccurate information be corrected
• Request deletion of your personal information, subject to legal retention obligations
• Withdraw consent to our use of your information
• Ask questions about how your information is handled

To exercise any of these rights, contact us using the information in Section 12 below. We will respond within 30 days.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, loss, or destruction. These include secure data storage practices and limited access to personal information within our organization.

Please be aware that no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security of data transmitted to or from our website.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, complete any transaction you entered into with us, or as required by applicable law.

If you did not proceed with a transaction, we typically retain your inquiry information for up to 12 months in case you wish to re-engage, after which it is securely deleted.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

Our website uses cookies and similar technologies to understand how visitors use our site and to improve performance. You can configure your browser to refuse cookies, though some parts of the site may not function properly as a result.

We do not use cookies to track you across other websites or serve targeted advertising.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

If you have a concern about how we have handled your personal information and are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca